frequently asked questions

Not sure how to enter the code or what prizes you can win in this promotion? Check out the commonly asked questions below.

Entry & Eligibility

PARTICIPATION IS EXCLUSIVELY FOR THOSE WITH A CHANGI ACCOUNT OR CHANGI REWARDS MEMBERS

Any registered Changi Account holder or Changi Rewards member is eligible to take part in the Win With Changi Draw.

If you’re already a Changi Account holder or Changi Rewards member, you can simply log in.

If you are not, sign up now for more exclusive privileges at https://winwithchangi.com/login. Membership is free!

18 YEARS

Participants will need to be a minimum of 18 years old to participate in the Win With Changi Draw.

SPEND S$50 OR MORE WITH CHANGI

Simply spend S$50 nett or more in a single transaction at iShopChangi, Changi Eats, or any participating outlets at Jewel Changi Airport or Changi Airport for Changi Rewards Members.

Receive one Chance to win the Quarterly or Grand Prize, as well as a Swipe to play the Instant-Win Game.

Jewel Changi Airport and Changi Airport
For participants who made qualifying purchases at any participating outlets in Jewel Changi Airport or Changi Airport, your Chances will be automatically added into your account.

iShopChangi and Changi Pay
For participants who made qualifying purchases via iShopChangi or Changi Pay, your Chances will be automatically added into your account. Simply click on the banner on the upon checkout to be directed to this website.

Changi Eats
For participants who made qualifying purchases via Changi Eats, simply click on the Win With Changi banner in the Changi Eats Order Confirmation Email sent to your inbox of the email address that you placed your order with.

Do note that you will need to upload a screenshot of your order confirmation email later.

Log in to check your Chances and Swipes

Laptop or Computer
Log in here with your Changi Account. After login, you’ll see your accumulated Chances and Swipes on the Homepage.

If you have previously logged in with your Changi Account, you will be able to see your accumulated Chances and Swipes on the Homepage.

If you have not logged in with your Changi Account previously, you will be able to sign in by clicking on ‘Login/Register’ on the top-right corner of the screen.

Android Smartphone and iPhone
Simply open or download the iChangi App on your mobile device and tap on the Win With Changi icon on the iChangi App’s Homescreen.

If you have previously logged in with your Changi Account with the iChangi App, you will be able to see your accumulated Chances and Swipes on the Win With Changi Draw Screen.

If you have not previously logged in to the iChangi App with your Changi Account, you will be able to sign in by tapping on the menu in the top-right and then tapping on ‘Login/Register’.

The Win With Changi Draw runs from 1 NOVEMBER 2021 UnTIL 31 OCTOBER 2022

You will not be able to collect Chances or play the Instant-Win Game after 31 October 2022.

No, you will not be able to take part in the draw

As the Win With Changi Draw is exclusively for Changi Account and Changi Rewards members only, all qualifying purchases made will not grant Chances and Swipes until you have created a Changi Account.

If you are not a Changi Account holder, you may sign up for a Changi Account at https://winwithchangi.com/login. Membership is free!

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PARTICIPATION AND CHANCE CODES SUBMISSION

chance codes can be found on your purchase receipt or given to you upon purchase

chance slip

The 40-digit Chance Code can be found below the barcode of your Chance Slip.

chance card

The 10-digit Chance Code can be found below the barcode of your Chance Card.

changi eats

The 40-digit Chance Code can be found within your Changi Eats Confirmation Email. Or click the promotional banner in the email.

your chances and swipes might have been added automatically

If you have made a qualifying purchase and earned Changi Rewards points or made the qualifying purchase through Changi Pay or iShopChangi, you are not required to manually enter a Chance Code.
That is because those Chances will automatically be added to your account.

If you did not see any Chances or if Chances are displayed incorrectly, please email us at changishopping.promos@changiairport.com.

yes, you can

Simply submit your first code, and tap 'Add Code' on the Homepage afterwards to submit your subsequent codes.

no, extra promotional chances do not affect swipes

Additional Chances earned from promotions such as 10 Chances through Changi Pay will get you 10 Chances instead of 1 - but you'll still receive only a single Swipe for the Instant -Win Game.

no, you can participate from anywhere!

Participation for the Win With Changi Draw is open to anyone that is a Changi Account Holder.

here are some simple ways to screenshot:

Windows
To capture your entire screen and automatically save the screenshot, tap the Windows key + Print Screen key. Your screen will briefly go dim to indicate that you've just taken a screenshot, and the screenshot will be saved to the Pictures > Screenshots folder.

MacOS
To take a screenshot, press and hold these three keys together: Shift, Command, and 3.
When you see a thumbnail in the corner of your screen, click it to edit the screenshot. Or wait for the screenshot to save to your desktop.

Android Smartphone
Depending on the type of phone you have:
- Press the Power and Volume down buttons at the same time.
- If that doesn't work, press and hold the Power button for a few seconds. Then tap Screenshot.
- If neither of these work, go to your phone manufacture's support site for help.

iPhone
Press the Side button and Volume button at the same time.

Prizes and Mechanics

THERE ARE MANY DIFFERENT PRIZES TO BE WON

Simply spend S$50 nett or more in a single transaction to receive a Chance to win the Quarterly and Grand Prize and a Swipe to play the Instant-Win Game, and receive Instant-Win Prizes.

CHANCE TO WIN THE QUARTERLY AND GRAND PRIZE:

Grand Prize - Porsche Taycan
Earn Chances to win this year's Grand Prize, the all-electric Porsche Taycan through qualifying purchases. The Chances that you have accumulated for the month will be considered in the draw of a monthly Grand Draw Finalist. After the end of the promotion period, the winner of the Grand Prize will be drawn from the pool of 12 monthly Grand Draw Finalists, ultimately winning the all-electric Porsche Taycan!

Learn more about the Porsche Taycan.

Quarterly Prize - 10 Million Changi Rewards Points
During each quarter, earn Chances to win 10 Million Changi Rewards Points when you make a qualifying purchase. The Chances that you have accumulated for that quarter will be considered in the draw at the end of the quarter and a winner will be drawn to win 10 Million Changi Rewards Points.

What are Changi Rewards Points?

PRIZES TO BE WON THROUGH THE INSTANT-WIN GAME:

Monthly Prizes
Collect all three Changi Tags of the month through playing the Instant-Win Game to win the Monthly Prize.

See all Monthly Prizes

Instant-Win Prizes
Besides Changi Tags, other great Instant Prizes are waiting to be won with every single Swipe at the Instant-Win Game, including 1 million Changi Rewards points!

See all Instant Prizes

DRAWS HAPPEN AT THE END OF EVERY MONTH OR QUARTER

Grand Prize - Porsche Taycan
After the end of the promotion period, the winner of the Grand Prize will be drawn from the pool of 12 monthly Grand Draw Finalists, ultimately winning the all-electric Porsche Taycan!

View the Hall of Fame of Monthly Finalist

Quarterly Prize - 10 Million Changi Rewards Points
At the end of every quarter till 31 October 2022, your accumulated Chances will be added into the Quarterly Draw pool and a winner will be drawn to win 10 Million Changi Rewards points.

View the Hall of Fame of Past Quarterly Winners.

YOUR CHANCES WILL RESET AFTER EACH PERIOD

The collected Chances for the Grand Draw are only valid for the said month, whilst the collected Chances for the Quarterly Draw are only valid for that Quarter.

Where can I see my Chances?

YES, YOU WILL STILL BE ABLE TO PARTICIPATE IN FUTURE DRAWS

However, Chances for the Grand Draw are only considered during the month you earned them and will reset for the next month. To continue participating, simply make a qualifying purchase of S$50 nett or more from Changi Eats or iShopChangi, or at any participating outlets in Jewel Changi Airport or Changi Airport.

CHANGI REWARDS POINTS ARE ISSUED BY CHANGI AIRPORT GROUP'S LOYALTY PROGRAMME, CHANGI REWARDS

Convert your Changi Rewards points into e-Vouchers, offset your purchases on iShopChangi, redeem exclusive Changi Rewards premiums and more.

Find out more about Changi Rewards.

ALL WINNERS AND FINALISTS WILL BE NOTIFIED VIA EMAIL

A prize confirmation email will be sent to the inbox of the email address as per your Changi Account profile. This email will contain information about your prize, and how to claim it.

FINALISTS AND WINNERS ARE DRAWN RANDOMLY

Finalists and Winners will be drawn randomly based on the Chances earned.

Instant Game

any registered changi account holder of changi rewards member is eligible to take part in the instant-win game

A Swipe will be issued when you spend S$50 nett or more in a single transaction at iShopChangi, Changi Eats, or any participating outlets at Jewel Changi Airport or Changi Airport.

Create your free account at https://winwithchangi.com/login today!

Simply spend S$50 nett OR MORE in a single transaction

Shop online on Changi Eats or iShopChangi, or at any participating outlets in Jewel Changi Airport or Changi Airport.

Log in to your Changi Account here.

Click on “Instant-Win Game” and swipe the airplane across the screen to reveal your prize!

A SWIPE WILL ISSUED WITH A SPEND OF S$50 NETT OR MORE IN A SINGLE RECEIPT

Shop online on Changi Eats or iShopChangi, or at any participating outlets in Jewel Changi Airport or Changi Airport.

Simply log in to iChangi App to view your accumulated swipes

Laptop or Computer
Log in here with your Changi Account. After login, you’ll see your accumulated Chances and Swipes on the Homepage.

If you have previously logged in with your Changi Account, you will be able to see your accumulated Chances and Swipes on the Homepage.

If you have not logged in with your Changi Account previously, you will be able to sign in by clicking on ‘Login/Register’ on the top-right corner of the screen.

Android Smartphone and iPhone
Simply open or download the iChangi App on your mobile device and tap on the Win With Changi icon on the iChangi App's Homescreen.

If you have previously logged in with your Changi Account with the iChangi App, you will be able to see your accumulated Chances and Swipes on the Win With Changi Draw Screen.

If you have not previously logged in to the iChangi App with your Changi Account, you will be able to sign in by tapping on the menu in the top-right and then tapping on ‘Login/Register’.

The Swipes will expire by the end of the promotion on 2359 hours on 31 October 2022

Play the Instant-Win Game before your Swipes expire!

Stand a chance to win the following prizes!

Monthly Prizes
S$1,000 CHANGI PAY CREDITS
S$1,000 CHANGI REWARDS F&B E-VOUCHER
S$500 ISHOPCHANGI SHOPPING CREDIT
400,000 CHANGI REWARDS POINTS

Weekly Prize
1 Million Changi Rewards points

Instant-Win Prizes
iShopChangi promo codes
Additional Win with Changi Lucky Draw chances (1, 5, 10)
Changi Tags
Gift by Changi Airport vouchers
Changi Lounge vouchers
Changi Hub&Spoke vouchers
Changi Experience Studio vouchers
Changi Eats S$15 off coupon codes
Changi Rewards F&B S$15 off eVoucher
Changi Gift Card

Collect all 3 Changi Tags of the month to win the Monthly Prize

The Changi Tags will be refreshed every month.

The Swipe issued will be withdrawn if you refund on the purchase that earned you the Swipe

Any prizes earned will also be withdrawn.

CHANGI Tags are collectibles to be won from the Instant-Win Game

Collect all 3 Changi Tags to walk away with our monthly prizes!

Any Other Questions?

DON’T WORRY - WE’LL HELP YOU

We tried our best to collect and answer the most common questions. Chances are, you’ll find it there, so please double check if your question might still be listed above, otherwise please email us atchangishopping.promos@changiairport.com.

download the app for Easy scanning and tracking of chances